IEVISION IT Services Private limited is the best IT Training and Certification provider accredited by AXELOS - PEOPLECERT, EXIN, IGC, APMG International, ISTQB & PECB (Professional Evaluation and Certification Board).
IEVISION IT services Pvt Ltd,
7, Bilvakunja Apartment,
Bhandarkar Road, Pune - 411004
+9196046441000, +919604664000 info@ievision.org

ITIL Managing-Across The Lifecycle

  • 3 Days Classroom Training Program
  • Course Fees Includes the ITIL® MALC Certification Cost
  • Gain 5 Credits towards ITIL® Expert Certification
  • 45 PDU certificate
  • PEOPLECERT Accredited
  • Highest Passing Rate
  • Instructor Led Training
  • Immediate Result & Online Certificate
  • Downloadable Courseware



UPCOMING BATCHE(S) IN "PUNE" (change city)

Date Time Course Type Price Option
  •  Service lifecycle key concepts
  •  Communication and stakeholder management
  •  Integrating service management processes
  •  Managing services across the lifecycle
  •  Governance and organisation
  •  Measurement
  •  Implementing and improving service management
  •  capabilities
The intent of the Managing across the Lifecycle (MALC) qualification is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages. The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value.
The learning outcomes are intended to bring a candidate from ITIL content knowledge to ITIL content application and integration knowledge, and provide skills that can be used in the workplace in a tangible way.

  •  Achieve ITSM Global Certification
  •  Justify higher salary and promotion
  •  Learn how to set up the right expectations on IT services
  •  Establish the ITSM Framework for your organization
  •  Learn how to minimize service disruption
  •  Understand the basis of service level agreements and contracts
  •  Speak International ITIL Language
  •  Learn to customize the processes
  •  Define, measure and report relevant metrics
  •  Improved customer satisfaction through a more professional approach to service delivery
  •  Ensure the Quality of services matches customer needs and expectations
  •  Improved use of skills and experience
  •  Improved delivery of third party service.
  • Key concepts of the service lifecycle
  • Communication and stakeholder management 
  • Integrating service management processes across the service lifecycle 
  • Managing services across the service lifecycle
  • Governance and organization
  • Measurement
  • Implementing and improving service management capability.  
  • Exam Duration: 120 Minutes
  • Exam Format: Multiple Choice, scenario based gradient scored question
  • Number of Question: There are 10 questions and each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.
  • Exam Pass Mark: 70%
  • Level of Qualification: Expert
  • Electronic Devices Permitted: No
  • Open Book: No

Exam Language

  • English
  • Arabic
  • Brazilian Portuguese
  • Chinese (Simplified)
  • Czech
  • Danish
  • Dutch
  • Finnish
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Polish
  • Romanian
  • Russian
  • Spanish (EU)
  • Spanish (Latin American)
  • Swedish
  • Vietnamese
  •  IT Professional (Systems, Network, Application, Voice) 
  • Technical Executives, SMEs & Managers
  •  IT & Business Supervisory staff
  •  Team leaders
  •  Service designers
  •  IT architects
  •  IT planners
  •  IT consultants
  •  IT audit managers
  •  IT security managers
  •  Business Leaders
  •  Business Managers
  •  PEOPLECERT, APMG & PECB Accredited Training Organization
  •  PEOPLECERT, APMG Accredited Examination Centre
  •  PEOPLECERT, APMG Authorized ITIL Expert Trainer
  •  AXELOS Accredited courseware that is being used by various partners,internationally
  •  98% Passing Rate
  •  Highest customer satisfaction
  •  Trainer has over 15+ Years of Solid exposure in IT Service Management Training and Consulting in more than 14 countries.
  •  Exclusive Pre-Courseware for each candidate to bring more specific queries, instead coming blank!
  •  Don’t just clear your certificate, acquire knowledge like ITIL Industry consultant!
  •  Training based on Consulting exposure, role plays, live case studies & not just the slides
  •  Learn how to build the business case and drive the ROI for your organization & clients!
  •  Globally, 11000+ Professionals Trained from various industries like Banking, Telecom, IT, Manufacturing, Pharmaceutical, Construction etc.
  •  Value for Money (not just a piece of paper i.e. called as Certificate)
  •  Immediate Result, Online Certificate in 48 Hours.


Vipul Gawand System Administrator at Oasis HR Corporate Solutions

IEVision has very good & cooperative staff, Trainer Mr Mahesh have in depth knowledge I must say & knows very well how to deliver it to the audience, I stongly reccomend the services of iEVision, it's a value for money!

Girish Tahalramani Principal Consultant at Veritas/Symantec

My Overall Feedback: Mahesh is an Excellent Trainer and have depth understanding of ITIL Service Management and worked across the world with fortune 500 Companies. I encourage people to go for Evision training institute for all the training. This has been my wonderful training experience and I passed my examination of ITIL V3 2011 Foundation recently. Excellent training that was provided by Mahesh and made my so strong not only to pass the exam but he also improved my knowledge so that I can contribute very effectively at work and add value to business by applying ITIL best practices. Thank a lot Mahesh for such a great training and adding value in our life. Regards, Girish Tahalramani.

Vaibhav Patil Sr.Test Engineer at L&T infotech

It was great training on ITIL foundation and Mr.Mahesh Pande the trainer has excellent domain knowledge on ITSM and great training skills as well..looking forward a journey of ITIL expert with Mahesh sir..Thanks

Sachin Nirale MS Head of Process Tool at Ericsson

I had a privilege of receiving workshop/training from Mahesh. He just has a way of simplifying IT jargon to a simple understandable level to relate them in our workplaces. Looking forward to my higher level certification with IEVISION.


Registration process is fairly simple and we call it as “one page checkout”. There are various options to make the payment i.e. debit/credit card that includes Visa Card, MasterCard; American express.

Payment through PayPal: Use invoices@ievision.org to make the payment and send the transaction number and screenshot for Payment confirmation. 

There is no eligibility criteria for ITIL Expert Training and Certification. Professionals from IT, Telecom, Business Development generally apply for this course.

Yes. This is a PEOPLECERT, AXELOS Accredited Training and Certification Program.

Trainers are 15 + year experienced & accredited by PEOPLECERT, AXELOS.

Training is based on consulting practices, real world exams on IT Service Management implementation, challenges and resolutions.  Training focus more on participants understanding on all processes by relating to industry specific examples.

99% passing rate. Highest in industry, based on meticulous planning and professional training delivery.

Yes, IEVISION offers discount for a group of 3+ Professionals

  • Classroom
  • Virtual Classroom- Lead Instructor

Yes, 45 PDU’s certificate will be provided to PMP Certified Professionals

Virtual Classroom: PEOPLECERT Accredited ITIL Expert Training, Pre-courseware, Soft Copy course ware, Examination Fees, Participation Certificate, PDU Certificate Copy.

Classroom: PEOPLECERT Accredited ITIL Expert Training, Accredited Hardcopy course ware, Examination Fees, Participation Certificate, PDU Certificate Copy, 2 Days Delicious food & refreshments

ITIL Expert (MACL)  Examination can be delivered from your home/office or anywhere. Once you are done with training, IEVISION team will guide the process of writing the examination.

You need Computer with good Internet connection to attend the virtual classroom program.   

Yes. You can 100% Cancel the booking. Please follow the cancellation policy 

No, ITIL Expert (MALC) Certifications has no expiry. Once a candidate is certified, it is be valid throughout.

  • 3-5 Member 5%
  • 6-8 Member 10%
  • 9+ Member 15%


11000 +

Professionals Trained